Web technicians
Most tasks score high and the scores agree. Expect the role to be reorganised.
Exposure is not job loss: it shows how much of the work generative AI could do today. Whether that turns into transformation, productivity gains or cuts depends on employers, regulation — and on you.
0 = today’s generative AI cannot perform any of the job’s tasks, 100 = it could do all of them fully. The pale band is the spread across tasks.
Work out your own score ↓What can you do?
🤖 Written with AIThis text was written by artificial intelligence from the data points shown; it is built on verified figures but may contain mistakes.· 12/10/2026How is it made?
With an exposure score of 53/100, web technicians will see generative AI accelerate page creation, documentation, and routine maintenance, while technical troubleshooting, client support, and robust job growth (+17.4% by 2035) keep core operational responsibilities firmly human.
What changes
- AI tools will draft code, boilerplate layouts, and content for routine web page authoring.
- Automated summarization will streamline operational logs, documentation, maintenance instructions, and technical policies.
- AI will generate automated scripts for server backup routines and standard recovery procedures.
What stays human
- Direct client guidance, user consultation, and diagnosing nuanced end-user technical problems remain uniquely human.
- Physical hardware troubleshooting, site availability monitoring, and hands-on infrastructure installation require human oversight.
- Contextual judgment in designing, coordinating, and auditing organizational web security policies cannot be automated.
What to learn
- Master prompt-assisted web development and AI-assisted front-end debugging tools to speed up delivery.
- Deepen expertise in cloud security architecture, access control, and proactive threat mitigation strategies.
- Develop advanced client communication and technical consulting skills to bridge user and system needs.
Task by task
The ILO scored every task of the occupation separately, as the average of two AI models (GPT-4o and Gemini). The pale band is the range between the two models' scores, the dot the ILO's final score (for a few tasks expert review placed it outside the band).
- Creating and modifying web pages73
- Developing and maintaining documentation, policies and instructions, recording operational procedures and system logs62
- Performing web server backup and recovery operations.59
- Analysing and making recommendations to enhance performance, including upgrading and acquiring new systems54
- Developing, coordinating, implementing and monitoring security measures45
- Installing, monitoring and supporting the reliability and usability of Internet and Intranet websites or web server hardware or software42
- Liaising with, and providing guidance to, clients and users37
How much does it affect you?
Every job is different: mark which of these tasks you do and how much, and we'll compute your own, time-weighted score.
For each task: I don't do it · sometimes · most of my job.
- Creating and modifying web pages(73)
- Developing and maintaining documentation, policies and instructions, recording operational procedures and system logs(62)
- Performing web server backup and recovery operations.(59)
- Analysing and making recommendations to enhance performance, including upgrading and acquiring new systems(54)
- Developing, coordinating, implementing and monitoring security measures(45)
- Installing, monitoring and supporting the reliability and usability of Internet and Intranet websites or web server hardware or software(42)
- Liaising with, and providing guidance to, clients and users(37)
You are exactly at the occupation average. (The occupation's score: 53.)
About 57% of your working time goes to highly exposed tasks (score ≥ 50).
- • Creating and modifying web pages
- • Developing and maintaining documentation, policies and instructions, recording operational procedures and system logs
- • Liaising with, and providing guidance to, clients and users
- • Installing, monitoring and supporting the reliability and usability of Internet and Intranet websites or web server hardware or software
An estimate from the ILO task scores. Everything is computed in your browser — nothing is sent or stored.
How many people work in this occupational group?
Share of the Information and communications technicians group in total employment, by country (Eurostat, ISCO 2-digit — 4-digit breakdowns are not public by country).
Table view
| Country | Information and communications technicians |
|---|---|
| Spain | 1.9% · 422 thousand · 2025 |
| Italy | 1.6% · 386 thousand · 2025 |
| Denmark | 1.4% · 44 thousand · 2025 |
| Croatia | 1.2% · 21 thousand · 2025 |
| Sweden | 1.2% · 65 thousand · 2025 |
| Norway | 1.2% · 34 thousand · 2025 |
| Czechia | 1.2% · 61 thousand · 2025 |
| Finland | 1.1% · 28 thousand · 2025 |
| Portugal | 1.0% · 54 thousand · 2025 |
| Iceland | 1.0% · 2 thousand · 2025 |
| Austria | 0.9% · 42 thousand · 2025 |
| Slovakia | 0.9% · 23 thousand · 2025 |
| Ireland | 0.9% · 25 thousand · 2025 |
| Bulgaria | 0.9% · 26 thousand · 2025 |
| Estonia | 0.9% · 6 thousand · 2025 |
| United Kingdom | 0.8% · 282 thousand · 2025 |
| Germany | 0.8% · 341 thousand · 2025 |
| Switzerland | 0.8% · 38 thousand · 2025 |
| Slovenia | 0.8% · 8 thousand · 2025 |
| Netherlands | 0.8% · 76 thousand · 2025 |
| Latvia | 0.7% · 6 thousand · 2025 |
| France | 0.7% · 204 thousand · 2025 |
| Malta | 0.7% · 2 thousand · 2025 |
| Cyprus | 0.6% · 3 thousand · 2025 |
| Belgium | 0.6% · 29 thousand · 2025 |
| Hungary | 0.5% · 25 thousand · 2025 |
| Romania | 0.5% · 40 thousand · 2025 |
| Poland | 0.5% · 83 thousand · 2025 |
| Lithuania | 0.4% · 6 thousand · 2025 |
| Greece | 0.3% · 12 thousand · 2025 |
What do they earn?
Mean gross monthly earnings in the major occupational group (Technicians and associate professionals). Eurostat's earnings survey only publishes pay by occupation at 1 digit, so this is the job's broader group. Enterprises with 10+ employees, 2022.
By country, at purchasing power parity (PPS/month), so countries with different price levels can be compared.
- Switzerland5,280
- Luxembourg4,320
- Norway4,307
- Denmark4,301
- Ireland4,024
- Belgium3,903
- Iceland3,856
- Germany3,608
- Austria3,399
- Netherlands3,247
- EU273,226
- Italy3,127
- Sweden3,089
- Finland2,971
- France2,687
- Spain2,685
- Slovenia2,660
- Cyprus2,537
- Lithuania2,472
- Malta2,464
- Romania2,310
- Poland2,294
- Czechia2,275
- Estonia2,251
- Croatia2,127
- Latvia2,081
- Hungary2,054
- Greece2,050
- Portugal2,044
- Slovakia2,027
- Bulgaria1,738
Source: Eurostat Structure of Earnings Survey (earn_ses22_21), every four years. The United Kingdom is not covered by the survey.
Outlook to 2035
Employment in the Information and communications technicians group according to Cedefop's 2026 forecast.
thousand · Cedefop Skills Forecast 2026 · 2026–2035: projection
Replacement demand is the jobs left by people retiring or changing careers — even a shrinking occupation can have many openings.
Related occupations
Sources: ILO WP140 (2025) · Eurostat lfsa_egai2d · Cedefop Skills Forecast 2026 · WEF Future of Jobs 2025 · ESCO. The exposure score measures how much of an occupation's tasks generative AI could perform — not whether the job disappears. For information only, not career advice. How do we calculate this?