Mail carriers and sorting clerks
A substantial share of tasks can be sped up or taken over by AI. The content of the job will noticeably change — learning is cheapest now.
Exposure is not job loss: it shows how much of the work generative AI could do today. Whether that turns into transformation, productivity gains or cuts depends on employers, regulation — and on you.
0 = today’s generative AI cannot perform any of the job’s tasks, 100 = it could do all of them fully. The pale band is the spread across tasks.
Work out your own score ↓What can you do?
The AI analysis for this occupation is still being prepared — the background process covers a few occupations every day.
Task by task
The ILO scored every task of the occupation separately, as the average of two AI models (GPT-4o and Gemini). The pale band is the range between the two models' scores, the dot the ILO's final score (for a few tasks expert review placed it outside the band).
- Providing delivery confirmation records when requested by the client56
- Sorting and keeping simple records of incoming and outgoing correspondence and dispatching outgoing mail in various establishments51
- Performing mail-handling duties in public post offices or privately owned delivery establishments31
- Sorting and delivering mail to private houses and businesses25
How much does it affect you?
Every job is different: mark which of these tasks you do and how much, and we'll compute your own, time-weighted score.
For each task: I don't do it · sometimes · most of my job.
- Providing delivery confirmation records when requested by the client(56)
- Sorting and keeping simple records of incoming and outgoing correspondence and dispatching outgoing mail in various establishments(51)
- Performing mail-handling duties in public post offices or privately owned delivery establishments(31)
- Sorting and delivering mail to private houses and businesses(25)
You are exactly at the occupation average. (The occupation's score: 41.)
About 50% of your working time goes to highly exposed tasks (score ≥ 50).
- • Providing delivery confirmation records when requested by the client
- • Sorting and keeping simple records of incoming and outgoing correspondence and dispatching outgoing mail in various establishments
- • Sorting and delivering mail to private houses and businesses
- • Performing mail-handling duties in public post offices or privately owned delivery establishments
An estimate from the ILO task scores. Everything is computed in your browser — nothing is sent or stored.
How many people work in this occupational group?
Share of the Other clerical support workers group in total employment, by country (Eurostat, ISCO 2-digit — 4-digit breakdowns are not public by country).
Table view
| Country | Other clerical support workers |
|---|---|
| Ireland | 2.8% · 79 thousand · 2025 |
| United Kingdom | 2.5% · 865 thousand · 2025 |
| Switzerland | 1.6% · 78 thousand · 2025 |
| Belgium | 1.3% · 66 thousand · 2025 |
| Germany | 1.1% · 451 thousand · 2025 |
| Netherlands | 1.0% · 94 thousand · 2025 |
| Slovenia | 0.9% · 9 thousand · 2025 |
| France | 0.9% · 259 thousand · 2025 |
| Italy | 0.8% · 198 thousand · 2025 |
| Estonia | 0.8% · 6 thousand · 2025 |
| Finland | 0.8% · 21 thousand · 2025 |
| Bulgaria | 0.8% · 23 thousand · 2025 |
| Hungary | 0.7% · 34 thousand · 2025 |
| Lithuania | 0.7% · 11 thousand · 2025 |
| Denmark | 0.7% · 22 thousand · 2025 |
| Slovakia | 0.7% · 18 thousand · 2025 |
| Czechia | 0.7% · 34 thousand · 2025 |
| Austria | 0.6% · 28 thousand · 2025 |
| Sweden | 0.5% · 28 thousand · 2025 |
| Greece | 0.5% · 21 thousand · 2025 |
| Malta | 0.5% · 2 thousand · 2025 |
| Romania | 0.4% · 34 thousand · 2025 |
| Cyprus | 0.4% · 2 thousand · 2025 |
| Poland | 0.4% · 70 thousand · 2025 |
| Spain | 0.3% · 78 thousand · 2025 |
| Croatia | 0.3% · 6 thousand · 2025 |
| Portugal | 0.2% · 13 thousand · 2025 |
| Norway | 0.2% · 7 thousand · 2025 |
| Iceland | 0.2% · 1 thousand · 2025 |
What do they earn?
Mean gross monthly earnings in the major occupational group (Clerical support workers). Eurostat's earnings survey only publishes pay by occupation at 1 digit, so this is the job's broader group. Enterprises with 10+ employees, 2022.
By country, at purchasing power parity (PPS/month), so countries with different price levels can be compared.
- Switzerland4,326
- Luxembourg3,358
- Denmark3,338
- Belgium3,291
- Norway3,160
- Germany2,927
- Ireland2,900
- Iceland2,825
- Austria2,768
- Netherlands2,680
- EU272,590
- Italy2,521
- Sweden2,451
- Finland2,386
- Spain2,121
- Slovenia2,111
- Malta2,089
- Lithuania2,049
- France2,018
- Croatia1,847
- Greece1,837
- Poland1,796
- Romania1,755
- Estonia1,740
- Czechia1,725
- Cyprus1,685
- Hungary1,682
- Latvia1,617
- Slovakia1,583
- Portugal1,421
- Bulgaria1,203
Source: Eurostat Structure of Earnings Survey (earn_ses22_21), every four years. The United Kingdom is not covered by the survey.
Outlook to 2035
Employment in the Other clerical support workers group according to Cedefop's 2026 forecast.
thousand · Cedefop Skills Forecast 2026 · 2026–2035: projection
Replacement demand is the jobs left by people retiring or changing careers — even a shrinking occupation can have many openings.
Related occupations
Sources: ILO WP140 (2025) · Eurostat lfsa_egai2d · Cedefop Skills Forecast 2026 · WEF Future of Jobs 2025 · ESCO. The exposure score measures how much of an occupation's tasks generative AI could perform — not whether the job disappears. For information only, not career advice. How do we calculate this?